Contact & Support

Questions, feedback, or something not working? Email us or send a WhatsApp message.

Need to talk to someone right now? See free helplines

Report a bug

Found something that isn't working right? Tell us and we'll fix it.

In the app
  1. Profile
  2. Help us improve
  3. Report Bugs & Feedback

Describe what happened and send it.

By email
Write to support@kaho.app with the subject “Bug Report”. Include your phone model, OS version, and the steps that led to the problem.

Delete your account

You can delete your account and all the data linked to it at any time. This is permanent and can't be undone.

In the app
  1. Profile
  2. Account & Security
  3. Account Details
  4. Delete Account

Then tap Delete account to confirm.

By email
Write to support@kaho.app with the subject “Account Deletion Request” and the phone number or email linked to your account.

Helplines

Kaho is not a crisis helpline. If you're in immediate danger, call 112 for emergency services. To talk to someone now, call one of these verified helplines. They're all free or toll-free.